Terms and Conditions

Welcome to EasyCart!

These terms and conditions outline the rules and regulations for the use of EasyCart (owned by Mercu Niaga Holding) website, located at easycart.com.my.

By accessing this website we assume you accept these terms and conditions. Do not continue to use EasyCart if you do not agree to take all of the terms and conditions stated on this page.

The content of terms and conditions may be change, move or delete at any time. Please note that EasyCart have the rights to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, EasyCart will take immediate actions against the offender(s).

The terms and conditions of sales above apply to all goods sell on EasyCart ecommerce website. All orders placed on EasyCart products advertised on our website are considered an offer for you to purchase items selected in your order. No contract exists between us until we have received and accepted your order. When orders are placed you will receive an email confirming this. This notification to notify the order has been accepted at EasyCart ecommerce website.

EasyCart reserves the right to cancel the contract of sale if the payment for order is not received in full or not received in 2 days from date of order receive.

We have taken every care to describe and show all items as accurately as possible, and with accordance to the manufacturer’s specification. Despite this a slight variation in items may occur. We provide you with product information on the website. If there is anything, which you do not understand, or if you wish to obtain further information, please contact our customer services department by sending an email.

User shall agree that there will be no comment(s) submitted to the EasyCart will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore the user shall agree there will not be content of unlawful, abusive or obscene material(s) submitted to the site. User will be that only one responsible for any comment’s content made.


We employ the use of cookies. By accessing EasyCart, you agreed to use cookies in agreement with the EacyCart Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.


Unless otherwise stated, EasyCart and/or its licensors own the intellectual property rights for all material on EasyCart. All intellectual property rights are reserved. You may access this from EasyCart for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

Republish material from EasyCart

Sell, rent or sub-license material from EasyCart

Reproduce, duplicate or copy material from EasyCart

Redistribute content from EasyCart

This Agreement shall begin on the date hereof. Our terms and conditions were created with the help of the Terms and Conditions Generator.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. EasyCart does not filter, edit, publish or review comments prior to their presence on the website. Comments do not reflect the views and opinions of EasyCart, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, EasyCart shall not be liable for the comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the comments on this website.

EasyCart reserves the right to monitor all comments and to remove any comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

You are entitled to post the comments on our website and have all necessary licenses and consents to do so;

The comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;

The comments do not contain any defamatory, libellous, offensive, indecent or otherwise unlawful material which is an invasion of privacy

The comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant EasyCart a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your comments in any and all forms, formats or media.

Hyperlinking to our content

The following organizations may link to our Website without prior written approval:

– Government agencies;

– Search engines;

– News organizations;

Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our website.

These organizations may link to our home page, to publications or to other website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

– commonly-known consumer and/or business information sources;

– dot.com community sites;

– associations or other groups representing charities;

– online directory distributors;

– internet portals;

– accounting, law and consulting firms; and

– educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavourably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of EasyCart; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to EasyCart. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our website, and a list of the URLs on our site to which you would like to link. A waiting period between 2 to 3 weeks for a response.

Approved organizations may hyperlink to our website as follows:

By use of our corporate name; or

By use of the uniform resource locator being linked to; or

By use of any other description of our website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of EasyCart logo or other artwork will be allowed for linking absent a trademark license agreement.


Without prior approval and written permission, you may not create frames around our webpages that alter in any way the visual presentation or appearance of our website.

Content Liability

We shall not be hold responsible for any content that appears on your website. You agree to protect and defend us against all claims that are rising on your website. No link(s) should appear on any Website that may be interpreted as libellous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

Please read Privacy Policy

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.


User shall agree that EasyCart may send newsletter regarding the latest news/product/promotions etc. through email to the user.

Accuracy Information

From time to time, there may be information on website that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and information without prior notice to the customers. Please email us and we will correct it as soon as possible.


Every effort is made to ensure the prices shown on the website are accurate at the time of placing an order, If an item has been under priced in error, we contact you and offer the following few options:

  1. Placement of a new order at the correct price of the goods
  2. Cancellation of the whole order
  3. Cancellation of your order for the miss-priced goods and reconfirmation of your order for the correctly priced goods.


Payment can be made through payment gateway provide or by online banking transfer to our bank account and shall be due before despatch of goods.

If your payment fails your order will be automatic cancelled within 2 days, unless you contact to specify otherwise. You need to make a new order, because old order consider void.

No goods will be despatched until payment has been made in full.

Website prices are listed in RM (Malaysia Ringgit) and this is the accepted payment currency.

There are no Third Party appointed by EasyCart to receive or collect payment from the Seller or the Customer, if there are individual or agent did a contact asking for a payment using our website or company name with Logo, kindly report to us immediately for further action.


Delivery will be made to the address specified through our checkout when you complete your order.

Should you wish be change the delivery address after goods have been dispatched from our dispatch centre, we will require you to cover the delivery charges for the redirection (please note re-direction is only available for goods despatched via courier).The charges will be the same as the original delivery charge. Please be aware that redirection approval is subject to your order and account status.

If an order dispatched with a wrong postal code then we would refund for the item only and you must place the order again and for postage if you still wish to have the order.

Order is aimed to be delivered on 1pm before after despatch. After 1pm order are delivered next day.

Postal orders can take up to 3 working days to arrive after an order is placed in same region. Please note a working day is any other than weekends and Courier Company or other public holidays.

All delivery within Malaysia will arrange by EasyCart, the Seller must drop their item at selected nearest point for delivery process. Fail to do so, will make the Seller bond their own cost of delivery to customer within 3 working days.

Any cancellation order made by the Seller before delivery will cause penalty charge by EasyCart subject to acceptable reason from the Seller.

Any cancellation order made by the Customer once item on delivery process will not entertain, not refund of money can made. Except there are damage or wrong item received by the Customer, EasyCart will consider for refund with proof given by the Customer in period given to response.

EasyCart have right to not pay for refund or back-charge the Seller if there found any miss-conduct or try to do not right thing / illegal thing (fraud) to have a refund.


To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

– limit or exclude our or your liability for death or personal injury;

– limit or exclude our or your liability for fraud or fraudulent misrepresentation;

– limit any of our or your liabilities in any way that is not permitted under applicable law; or

– exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.All information provides by the Seller, it’s be your own responsibility; EasyCart will not bond with any of your losses or damage of property, company image or brand. EasyCart have right to remove or terminate anytime (the Seller / the Customer) without any notice if found guilty of any violation of the terms and condition as stated.